Privacy and Cookie Policy

Privacy Policy:

This privacy policy sets out how “ixi devices” uses and protects any information that you give “ixi devices” when you use this website.

“ixi devices” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

“ixi devices” may change this policy from time to time by updating this page. You should therefore check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st January 2011.

What we collect

We may collect the following information:

  • Your name.
  • Your contact information including email address.
  • Demographic information such as your physical or postal address.
  • We do not collect financial information such as card or bank account details via our website and therefore do not store any of this information electronically as all payment processing is handled via PayPal and BACS.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping and product delivery.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or postal mail. We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookie Policy:

Cookies are text files which get placed on your computers hard disk by a web server and via a web browser.

For the avoidance of any doubt, Cookies are unable to run programs or to deliver viruses to your computer, which in turn make them safe to download. Each Cookie is assigned to you and is therefore unique, meaning they can only be read by the domain and web server that issued said Cookie.

We use the following four types of Cookies on our website:

Session Cookies – Keep track of you when navigating our website but are deleted when you close your internet browser
Persistent Cookies – Help us to recognise you when visiting our website but do remain stored until deleted or they expire
Google’s Cookies – Stored by Google and mainly used to analyse and generate statistical data as part of their products and services incorporated in our website
Payment Providers Cookies – These Cookies are used by our Payment Providers who’s Privacy Policies can be requested by contacting us

The Cookies used on our website do not collect or store personal data and are used predominantly for tracking and analysing statistics related to the use of our website. Any information and data is collected without identifying anyone and by respecting your privacy, whilst allowing us to improve your user experience time and time again.

In the event we do collect personal information or data which is classed as ‘Identifiable’, this will usually be in the form of your user details. Should we require and request any other personal information or data, we will make you aware of this first.

All visitors of our website have the ability to accept or decline Cookies themselves but please be advised that most web browsers will automatically accept them. However, if you do change your internet browser settings to decline Cookies, you may find you are not able to experience all of the features of the IXI Devices website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website(s). Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • if we use your personal information for direct marketing purposes, you may opt-out at any time by emailing us via our Contact page.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish for this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us via our Contact page.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.